Contact Us
Pampa Direct is the leading marketplace for shopping authentic products from Argentina and Uruguay. Since 2018, we have curated a catalog of 10 000+ items and shipped them to customers in 70 countries via FedEx, UPS, or DHL. Every order ships within days and is fully tracked under our delivery guarantee. Buy Argentine products online with international shipping from Argentina and Uruguay. Contact us via Live Chat or via email at support@pampadirect.com — Mon-Fri 8 am–8 pm EST. Shipping is calculated automatically at checkout based on weight, destination and courier. You’ll see the final cost before paying. Contact us within 24 hours with photos and we’ll send a replacement or refund you in full. Yes - chat with us within 60 minutes of purchase and we’ll adjust the order if it hasn’t shipped yet. Yes. Fill out the wholesale form or e-mail wholesale@pampadirect.com for volume discounts and B2B shipping options. Can’t find a product on our site? Request it here and we’ll get it for you. We’re happy to answer questions or help you. Fill out the form below or reach us in English, Spanish, Hebrew or Portuguese and we'll get back to you. Average response time: under 1 business hour. Support during public holidays and weekends may be limited.Contact Pampa Direct
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(Phone line coming soon. In the meantime, please use chat or e-mail.)Our offices & fulfillment hubs
Shipping & returns
Frequently asked questions
How much does international shipping cost?
What happens if my parcel arrives damaged?
Can I add items after placing my order?
Do you offer wholesale pricing?
Seller & other inquiries
Are you a producer aiming to grow your worldwide business? If you want to sell through Pampa Direct, please complete the seller form.
Prefer a quick chat? Click the bubble at the bottom-right corner — we’ll get back to you in minutes.