Shipping

We offer tracked FedEx Economy Saver, FedEx Priority and FedEx Freight services. If you have any questions, please contact us.

Shipping time

We ship as soon as possible, usually within 24 hours of receiving your order. FedEx Economy Saver shipping takes 3 to 7 business days to most addresses in America, Europe and Australia, depending on the service selected. Please check shipping time estimates to your address at checkout. Delays in transit may occur due to holidays.

Shipping rates by country

We can ship to all addresses in the following countries, except in remote areas where FedEx is unable to deliver, well outside cities or towns. If this is the case, we will contact you to arrange for an alternate delivery address or for a full refund.

US & Canada

FedEx Economy Saver flat-rate US $4.99
FREE FedEx Economy Saver on orders over US $35

Rest of Americas

Argentina, Brazil, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico (non-food items only, please contact us), Nicaragua, Panama, Peru, Uruguay, Venezuela

FedEx Economy Saver flat-rate US $6.99
FREE FedEx Economy Saver on orders over US $35

Europe

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (non-food items only, please contact us), Sweden, Switzerland, UK, Vatican

FedEx Economy Saver flat-rate US $6.99
FREE FedEx Economy Saver on orders over US $35

Australia

FedEx Economy Saver flat-rate US $8.99
FREE FedEx Economy Saver on orders over US $40

Asia

Cambodia, China, Hong Kong, Indonesia, Japan, Malaysia, Myanmar, Philippines, Russia, Singapore, South Korea, Taiwan, Vietnam

FedEx Economy Saver flat-rate US $9.99
FREE FedEx Economy Saver on orders over US $40

Middle East & Africa

Bahrain, Kuwait, Nigeria, Israel, Oman, Qatar, Saudi Arabia, South Africa, United Arab Emirates

FedEx Economy Saver flat-rate US $12.99
FREE FedEx Economy Saver on orders over US $50

Rest of the World
(please check shipping availability at checkout)

FedEx Economy Saver flat-rate US $14.99
FREE FedEx Economy Saver on orders over US $60

Your Inception

Greg Founder at Your Inception

"Pampa Direct is a fantastic online provider of Argentinian products. I ordered a couple of Yerba Mate teas and their gourd with a bombilla. I’ve received a huge package from Argentina in about a week after my order (and I live in Europe). The shipping was extremely fast and all the products arrived well-wrapped and in great condition. I didn’t expect that, honestly. I’ve been drinking Yerba Mate teas since 2015 and I’ve tried a lot of them. Pampa Direct has a great variety of products, fast worldwide shipping, and awesome customer support. You can easily find lots of positive reviews about their products." Full review >>

Yerba Mate Lab

Darren Founder at Yerba Mate Lab

"Pampa Direct is a new store selling yerba mate, and it’s already the best one I’ve come across. They ship worldwide, have the largest selection of brands (brands no other store sells online), and some of the lowest prices I’ve ever seen. After submitting my order I was quickly sent a confirmation email. Then, the next day, an email with my tracking link. My package was delivered in just 4 days (May 13 – May 17). It arrived in a large cardboard box, I hurried to open it and was happy to see everything in perfect condition. Everything from the products they offer, the purchasing process, the shipping times, the prices, and even the customer support were all exceptionally great. Overall, a wonderful experience from beginning to end without even the slightest problem. If you haven’t shopped at Pampa Direct yet, you’re wasting your time and money elsewhere." Full review >>

Yurick Balbo

Yurick Balbo Founder at Club del Mate Italia

"In Italy it was impossibile to find high-quality, handmade mates. Now, thanks to Pampa Direct, everything an Italian matero could desire is easily avalaible in Italy, our 'Belpaese'. Fabulous personalized imperial mate gourds with an almighty traditional big bombilla. That is what I got, but you can purchase -or request!- everything a real mate lover would have. Thank you Pampa Direct! You are the best professionals in the business!"